Privacy policy

Last updated: October 30, 2026

TULVYN operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the “Services”). TULVYN is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Personal information we collect or process

“Personal information” means information that identifies, or can reasonably be linked to, you or another person. It does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories, including inferences drawn from this information:

Contact details: your name, address, billing address, shipping address, phone number and email address.
Financial information: credit card, debit card and account numbers, payment card information, account information, transaction details, payment method, payment confirmation and other payment information.
Account information: your username, password, security questions, preferences and settings.
Transaction information: items you view, add to your cart or wishlist, buy, return, exchange or cancel, and previous transactions.
Communications with us: information you include when communicating with us, such as a customer support request.
Device information: information about your device, browser or network connection, IP address and other unique identifiers.
Usage information: how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide it. We may also collect it automatically through the Services, including from your device and through cookies and similar technologies; from service providers that enable technology or collect or process information on our behalf; and from partners or other third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use personal information for these purposes:

Providing, personalizing and improving the Services. We use information to fulfill our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send account notifications, process purchases, returns, exchanges and other transactions, create and manage your account, arrange shipping, enable reviews, and provide a personalized shopping experience, such as recommending products related to your purchases. This may include using information to better tailor and improve the Services.
Marketing and advertising. We use information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing online advertisements for products or services on the Services or other websites, including based on items you previously bought or added to your cart and other activity on the Services.
Security and fraud prevention. We use information to authenticate your account, provide a secure shopping and payment experience, detect, investigate or act on possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure the Services. If you register an account, you are responsible for keeping your login details secure. We strongly recommend that you do not share your username, password or other access details.
Communicating with you. We use information to provide customer support, respond to you, deliver effective services and maintain our business relationship.
Legal purposes. We use information to comply with applicable law or respond to valid legal process, including requests from law enforcement or public authorities; investigate or participate in civil discovery, potential or actual litigation or other legal disputes; and enforce or investigate possible violations of our terms or policies.

How we disclose personal information

In certain situations, we may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy. This may include:

Shopify, vendors and other third parties that perform services for us, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
Business and marketing partners that provide marketing services and advertise to you. For example, Shopify supports personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use information according to their own privacy notices. Depending on where you live, you may have the right to ask us not to share information for targeted advertising across merchants and websites. You can exercise this right through your privacy choices.
Third parties when you request, direct or otherwise consent to a disclosure, such as to ship products or through social media widgets or login integrations.
Our affiliates or others within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy; to meet legal obligations, including responding to subpoenas, search warrants and similar requests; to enforce applicable terms or policies; or to protect or defend the Services and the rights of us, our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit is transferred to and shared with Shopify and third parties that may be located in countries other than where you live, to provide and improve the Services. We also use certain enhanced Shopify features to help protect, grow and improve our business. These features include data and information from your interactions with our store, other merchants and Shopify. To provide them, Shopify may use personal information collected from your interactions with our store, other merchants and Shopify.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise rights relating to these purposes. To learn more about Shopify’s use of your information and rights you may have, see Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through Shopify’s Privacy Portal.

Third-party websites and links

The Services may link to websites or other online platforms operated by third parties. If you follow links to sites we do not control, review their privacy, security and other terms. We do not guarantee, and are not responsible for, the privacy or security of those sites or the accuracy, completeness or reliability of their information. Information you provide in public or semi-public spaces, including information shared on third-party social networks, may be visible to other users of the Services or those platforms without limits on its use by us or third parties. Including a link does not itself endorse the platform’s content, owner or operator unless stated otherwise.

Children’s information

The Services are not intended for children, and we do not knowingly collect personal information from children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided information, contact us using the details below to request deletion. As of this policy’s effective date, we do not have actual knowledge that we “share” or “sell,” as defined under applicable law, personal information of individuals under 16.

Security and retention

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information you send may not be secure in transit. Please do not use insecure channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether it is needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights. They are not absolute and may apply only in certain circumstances. In some cases, we may decline a request where the law permits:

Access / right to know: request access to personal information we hold about you.
Deletion: request deletion of personal information we retain.
Correction: request correction of inaccurate information.
Portability: receive a copy of your information and request its transfer to a third party, in certain circumstances and subject to exceptions.
Opt out of sale, sharing or targeted advertising: depending on where you live, opt out of the sale or sharing of your information, or processing considered targeted advertising under applicable privacy law. Use your privacy choices to exercise this right. If you visit with Global Privacy Control enabled, depending on where you are, we will automatically treat it as an opt-out request for that device and browser. If we can link the device to a Shopify account, we will apply the request to that account too. Learn more at globalprivacycontrol.org. Apart from Global Privacy Control, we do not recognize other Do Not Track signals sent by your browser or device.
Communication preferences: unsubscribe from promotional emails using the option in our emails. We may still send non-promotional messages, such as account or order emails.

Exercise rights where indicated in the Services or by contacting us below. For information about Shopify’s use of your information and rights relating to information it processes, visit Shopify’s Privacy Portal.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request, as permitted or required by law. Where applicable law allows, you may designate an authorized agent to act for you. Before accepting a request from an agent, we require proof of authorization and may ask you to verify your identity directly. We will respond within the time required by applicable law.

Complaints

If you have a complaint about how we process your information, contact us below. Depending on where you live, you may have the right to appeal our decision by contacting us or complain to your local data protection authority.

International transfers

We may transfer, store and process personal information outside your country of residence. If we transfer it outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or other operational, legal or regulatory reasons. We will post the revised policy here, update the Last updated date and give notice as required by applicable law.

Contact

If you have questions about our privacy practices or this policy, or wish to exercise available rights, email kontakt@mamminne.no. Other contact details are available in our contact information policy.